Shipping + Returns

How much does it cost to ship my order?

Simply Audrey offers a $10 flat rate shipping fee to anywhere in the U.S. In addition, free local delivery is available to our storefront.



When will my order ship?

Your order will ship within 2-5 days of cleared payment. Once your order ships, you will receive a shipping confirmation email from Simply Audrey with tracking information so that you are able to track and anticipate your order’s arrival. 



What is your return policy? 
Our return policy lasts 14 days from the purchase date (if an in-store purchase) and 14 days from the receival date (if an online purchase.) If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. All items being returned must have all original retail tags attached. Gift cards are non-returnable.

To initiate a return, please email us at with your order number and last name. 



Do I have to pay for return shipping? 

You will have to pay the return shipping. However, once we receive the item, the initial shipping fee ($10) will be added to your refund. We recommend using a trackable shipping service and/or purchasing shipping insurance, as we cannot guarantee the receival of the item.